Shipping policy

Where is my order?

Standard shipping takes 3–6 business days after processing time. Orders are processed within 1–3 business days after purchase. Business days are Monday through Friday, excluding holidays. Processing time is separate from shipping time.

Once your order has shipped, you will receive a tracking number via email. Please ensure a valid email address is entered at checkout to receive updates on your order.

Delivery times may vary due to delays with the shipping carrier that are outside of our control. Shipping delays, including those caused by holidays or high-volume periods, do not qualify for refunds.

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

 

What if I never received my order?

We are not responsible for lost or stolen packages once they have been handed over to the shipping carrier. If your package is lost or stolen, you will need to file a claim directly with the carrier (USPS, UPS, FedEx, or DHL).