Refund policy

Refund Policy

Hello, Ice Parlour does not accept returns or exchanges.

All sales are final.

What is your exchange policy?

We do not offer returns or exchanges so please be sure to check your order fully before confirming your payment.

What if my order is wrong/damaged?

If your order is wrong or damaged please contact

ice.parlourr@gmail.com on the contact us page the same day you receive your package & we will correct the order for you. You have a 2 day time period to contact us about the issue!

Can I exchange my order?

Unfortunately, all sales are final.

Please review the item's description before purchasing!